General conditions of sale

Last updated: March 19, 2025

These General Terms and Conditions of Sale establish the contractual terms applicable to the commercial relationship established between the client, hereinafter the "Client," and

Ms. Cécile Béghin, sole trader, operating under the name Moments, domiciled at 20 rue des Boutons d'Or – 18340 Saint Just, France, and registered under SIRET number 941 899 767 00011, hereinafter the "Organizer."

PREAMBLE
The Organizer presents its services on the website accessible via the URL www.moments-events.fr, hereinafter the "Site."

It organizes private and professional events in all forms and by all means. It has a structure, organization, network, and recognized experience in its field of activity.

The contractual process between the Organizer and the Client occurs after an exchange and following the proposal of a quote and a service contract.

In all cases, collaboration is possible for any adult Client with the legal capacity to contract and represent themselves. The Client must also be able to access the payment method used. Unless proven otherwise, the information recorded by the Organizer constitutes proof of all transactions.

Article 1: General Provisions
These General Terms and Conditions of Sale determine the rights and obligations of the Parties in connection with the sale of services offered by the Organizer. The sale is made through the signing of a quote and/or service contract.

The Organizer reserves the right to modify these General Terms and Conditions at any time by publishing a new version on its Website or by adding a new appendix to the quote. The applicable General Terms and Conditions are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order or signature by the Customer. The Customer retains a copy of the General Terms and Conditions with their quote or when placing their order.

The Organizer also ensures that their acceptance is clear and unconditional. The Customer declares that they have read all of these General Terms and Conditions of Sale, and, where applicable, the Special Terms and Conditions of Sale related to a product or service, and accepts them without restriction or reservation when signing the quote. The Customer acknowledges that they have received the necessary advice and information to ensure that the offer meets their needs.

If any provision of these General Terms and Conditions of Sale is invalidated, this invalidity does not entail the invalidity of the other provisions, which will remain in force between the parties. The clauses remain independent.

Any contractual modification is only valid after written agreement signed by the Parties.

If one of the Parties does not assert a breach by the other Party of any of the obligations referred to in these General Terms and Conditions of Sale, this shall not be interpreted, for the future, as a waiver of the obligation in question.

Article 2: Services of the Organizer
Several offers are proposed by the Organizer. These services must be the subject of a quote and/or service contract to be validly offered by the Organizer. These documents will govern the collaboration between the Parties. They will generally be referred to as "Services," unless otherwise specified by the Organizer.

Any specific details regarding the Service from which the Client will benefit will be included in the quote and/or service contract. These Services cannot be ordered online via the Website.

Article 2.1. Complete Wedding Planning

Initial meeting to identify the Client's wishes, ideas, and inspirations
Preparation of the wedding schedule and overall budget, broken down by service provider.
Search for the reception venue and all service providers.
Arrange appointments with various service providers, according to the Client's schedule.
Manage the entire wedding administration
Regular communication with the Client
Presence on the wedding day from 9:00 a.m. until dinner (+/- 9:00 p.m.) to coordinate service providers and ensure the day runs smoothly.

Article 2.2. Partial Wedding Planning

Initial meeting to discuss what has been planned so far
Establishment of the back-plan and overall wedding budget, broken down by service provider.
Search for missing service providers
Arrange appointments with various service providers, according to the Client's schedule.
Visit the venue chosen by the Client to determine technical and logistical requirements.
Assistance with wedding administration.
Communication with all service providers (including those booked in advance by the Client).
Regular communication with the Client.
Presence on the wedding day to coordinate service providers and ensure the day runs smoothly.

Article 2.3. Day-of Coordination

Initial meeting to discuss the Client's arrangements
Tour of the reception venue
Contact with all of the Client's service providers
Detailed schedule for the day, including arrival times and settling in of service providers
On-site presence from 9:00 a.m. until seating (-/+9:00 p.m.). If necessary, a second person may be present to assist me.
Coordination of service provider settling in
Welcoming the celebrant and guests
Inspection of the entrance procession
Contact person to call for any questions from guests or service providers

Article 2.4. Organization of a tailor-made private event, excluding weddings
Tailor-made offer based on the Client's needs.

Article 3: Conclusion of the Contract
When the Client wishes to benefit from one of the Services described herein, a service contract is submitted to them. When these General Terms and Conditions of Sale are offered to them in advance, upon signing the quote, they are considered an annex to the service contract.

Article 4. Pricing Terms

Article 4.1. Prices

Prices are displayed in euros (€) and do not include applicable VAT, in accordance with Article 293B of the French General Tax Code.

Article 4.2. Payment Terms

The Organizer's services are to be paid by bank transfer or check.
The payment terms (schedule or total payment) are specified in the Service Contract signed by the Parties.

Article 4.3. Organizer's Travel Expenses

The Client will reimburse the Organizer for its known travel and accommodation expenses for all travel undertaken by the Organizer and its employees in connection with the sale, upon receipt of receipts and provided that these travel expenses have been previously accepted by the Client.
Amounts incurred and due for travel must be paid within thirty (30) days of receipt of the expense report by the Client.

Article 4.4. Penalty for Non-Payment

In the event of non-payment of the price in accordance with the terms and conditions indicated on the Website or in the service contract, the Organizer may, in addition to seeking legal action to enforce the performance of the service in question, suspend all guarantees and terminate the contracts in question.

In any event, the Organizer reserves the right to temporarily suspend the performance of the Service or delivery until the Client has returned to payment.

If the Client fails to pay outstanding invoices, the Organizer reserves the right to initiate any recovery procedure to obtain payment of these amounts. In this case, late payment penalties equal to the legal interest rate will be applied.
If the Client is a professional, a fixed recovery fee of forty (40) euros will be added.

Article 5: Withdrawal Period
When signing the service contract, the terms of the right of withdrawal are indicated to the Client in the said document, which will be definitively binding on them.

Article 6: Obligations and Responsibilities of the Parties
The obligations and responsibilities of the Parties are specified in the service contract. Generally speaking:

The Organizer is bound by an obligation of means in the performance of the Services.
She is liable for its own actions and not for those of third parties or other independent service providers with whom it may collaborate.
The Client is bound by an obligation of collaboration as well as an obligation of payment.
He is liable for its own actions and for the use of the equipment during the event.
The Organizer is deemed to have provided a Service in compliance with the regulations in force, as well as with these terms and conditions and the service contract.

Article 7: Client's Right to Complain
The Client may submit any complaints or issues by contacting the Organizer using the following contact information:

by email at hello@moments-events.fr

by post: 20 rue des Boutons d’Or – 18340 Saint Just - France

Article 8: Intellectual Property Rights
The trademarks, domain names, products, software, images, videos, texts, or more generally any information, creations, and media subject to intellectual property rights are and remain the exclusive property of the Organizer.
No transfer of intellectual property rights is made through these General Terms and Conditions of Sale.
Any total or partial reproduction, modification, or use of these assets for any reason whatsoever is strictly prohibited.

Article 9: Force Majeure and Exception for Non-Performance
Any event beyond the control of the Parties, qualified as force majeure within the meaning of Article 1218 of the French Civil Code, shall be considered a cause for exemption from their obligations and shall result in the suspension of the sale. This event must prevent the performance of the Parties' obligations under the terms normally provided for in these General Terms and Conditions of Sale. The Parties shall contact each other as soon as possible to agree on new delivery terms.

If one of the Parties fails to fulfill one of its obligations (payment, performance of the service, collaboration) when it is due, the other Party may refuse to fulfill one of its obligations in turn.
This is only permitted if the non-performance of this obligation is sufficiently serious to prevent collaboration.
The Party noticing a non-performance by the other Party shall notify the other Party by registered letter with acknowledgment of receipt. The Parties are given fifteen days to find common ground to resume collaboration.
If the defaulting Party has not fulfilled its obligation by the end of this period, the sale will be terminated, without any termination compensation.

Article 10: Protection of Personal Data
To prepare a quote and meet the Client's various needs, the Client must provide various personal information when contacting the Organizer: Last name, first name, email address, postal address, and telephone number.

The Organizer collects and processes personal data solely for the purpose of carrying out its business and fulfilling its obligations. The Client consents to provide this data on the legal basis of the contract between them. The Organizer acts as data controller.

Following the completion of the service, personal data is retained for a period of 3 years.

In accordance with legal provisions, the Client has various rights regarding their personal data. They may at any time request access to it, rectify it, object to its processing, withdraw their consent, request data portability, and object to any use of their data for marketing purposes.
To exercise any of their rights, the Client must contact the Organizer at hello@moments-events.fr. If he considers that the latter has not respected his rights, he can notify the CNIL (French National Commission for Information Technology and Civil Liberties) by making a complaint as soon as he becomes aware of a possible violation.

Article 11: Applicable Law and Dispute Resolution
Any consumer customer may contact the competent mediator for disputes arising from the Organizer's actions. The mediator may be contacted once the Parties have established contact with the aim of resolving the emerging dispute.

Initially, the Customer is invited to contact the Organizer at the following address: hello@moments-events.fr and describe the problem as precisely as possible.

If the Parties are unable to reach an agreement, the Customer may subsequently contact the competent consumer mediator in accordance with the following procedures: Bourges Commercial Court – 1 Place Henri Mirepied – 18000 Bourges - France – Tel: +33 2 48 70 07 33.

The General Terms and Conditions and the transactions resulting therefrom are governed by French law. They are written in French, and this version prevails over any other translated version.

In the event of a dispute which cannot be settled amicably, the French courts will have jurisdiction under the conditions of common law.

General conditions of sale

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